1. Introduction
AWAL-Shop (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information under Canadian privacy laws, including PIPEDA.

2. Information We Collect

a. Personal Information
We may collect:

  • Name, email, phone number, billing & shipping address

  • Payment information (processed via secure third parties)

  • Account login & password

  • Order history

b. Technical & Usage Data

  • IP address, device type, browser type

  • Pages visited, time spent, click activity

c. Cookies and Tracking Technologies
We use cookies and similar tech to enhance your shopping experience and analytics.

3. How We Use Your Information

We use your data to:

  • Process and ship orders

  • Communicate order updates

  • Improve our products and services

  • Personalize your shopping experience

  • Detect fraud and secure our operations

  • Send promotional offers (with your consent)

4. Sharing Your Information

We may share data with:

  • Service Providers: Shipping carriers, payment processors, analytics partners

  • Legal Authorities: When required by law

  • Business Transfers: In case of acquisition or merger

We do not sell personal information to third parties.

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined (e.g., order history, legal compliance).

6. Security

We implement reasonable technical and administrative safeguards to protect your information. However, no system is 100% secure.

7. Your Rights

You may request access, correction, or deletion of your personal information. Contact us at privacy@awal-shop.com.

8. International Transfers

Your information may be processed outside Canada. We ensure appropriate safeguards where applicable.

9. Children’s Privacy

We do not knowingly collect personal information from children under 13.

10. Contact

If you have privacy questions:
📧 info@awal-shop.com